Shipping
– We have a local Los Angeles returns address to make your returns easy
– You have 30 days from delivery to start a return
– Flat rate of US $9.95 will be deducted from your refunded amount to cover the return shipping
– Refund issued as your return parcel is scanned as “in transit” by USPS or instantly with a Refunded account
Return Policy
Shopping online should be as trouble free as shopping in store. For this reason, our Returns Policy is super simple:
You have 30 days from the day you receive your order to decide if it’s not quite right and book in your return
- Everything you buy on our site is eligible for return except these few items:
- FINAL SALE styles (these styles are marked with a FINAL SALE tag on the collection page and have a was and now price on the product page)
- Earrings
- Swimwear missing its hygiene sticker
- Underwear
- Beauty, tanning and cosmetic products
- Free gifts with purchase
Returns will only be accepted if the item is in its original condition – this means unworn and unwashed with tags intact. We reserve the right to refuse your return if it arrives in an a condition which does not meet our returns policy.
There are very rare instances where you may have received a faulty or incorrectly barcoded product – contact us directly if you have experienced this and we can organise a reply paid label for your return.